Privacy Policy

1. Introduction

This Privacy Policy describes how QuantumCyber, operated by Changzhou Jingtu International Trade Co., Ltd. (hereinafter referred to as "we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from quantumcyber.com (the "Site") or otherwise communicate with us. We are committed to protecting your privacy and handling your data in a transparent manner. Our business registration number is 91320411MADH337131. Our registered address is Room G2003, Building 3, Hefengyuan, Longye Road, Longhutang Subdistrict, Xinbei District, Changzhou, Jiangsu.

2. Information We Collect

We collect various types of information from and about you, including:

2.1 Personal Data You Provide:

• Contact Information: Name, email address, phone number, and mailing address.
• Account & Authentication Data: Usernames, passwords (hashed), and other security information used for authentication and account access.
• Payment Information: Details necessary for processing payments for our services (e.g., credit card numbers, billing address). Note: Payment processing is typically handled by third-party providers, and we do not store sensitive payment details on our servers.
• Communication Data: Information you provide when communicating with us via email, phone, or our support channels.

2.2 Usage & Technical Data:

• Usage Data: Information about how you access and use our services, including pages visited, features used, time spent on the Site, and navigation paths.
• Telemetry Data: Diagnostic and performance data, crash reports, and other technical information related to service operation.
• Device Information: IP address, browser type, operating system, unique device identifiers, and mobile network information.
• API Access Data: Records of API calls made, including timestamps, request/response data, and originating IP addresses for clients integrating with our services.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies (see our Cookie Policy for more details).

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, operate, and maintain our AI solutions and services, including processing transactions and managing your account.
• Communication: To respond to your inquiries, provide customer support, send service updates, and marketing communications (with your consent, where required).
• Improvement & Personalization: To analyze usage patterns, improve the functionality and user experience of our services, and develop new features and offerings.
• Security: To detect, prevent, and respond to fraud, abuse, security risks, and technical issues.
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights.
• Research & Development: For internal research and development activities related to AI advancements and service optimization.

4. Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contractual Necessity: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for security, service improvement, fraud prevention).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Information Sharing

We may share your information with the following categories of third parties:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., for data processing locations), payment processing, analytics, customer support, and marketing.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
• API Integration Partners: For users who utilize API access, data may be shared with or processed by third-party applications or services you authorize to integrate with QuantumCyber's platform.

We ensure that all third parties accessing your data are contractually bound to confidentiality and to handle your data in accordance with this policy and applicable data protection laws.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

• The duration of our relationship with you and the services we provide (e.g., the length of your account).
• The existence of a legal obligation to retain the data (e.g., tax and accounting laws).
• The necessity of retaining data for the purpose of a legal claim or investigation.
• The specific type of data and its sensitivity.

Once your personal data is no longer necessary for these purposes, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances.
• Right to Data Portability: Request transfer of your data to another organization or directly to you, in a structured, commonly used, machine-readable format.
• Right to Restriction of Processing: Request us to restrict the processing of your data under certain circumstances.
• Right to Object: Object to our processing of your data, particularly for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

8. Data Security

We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest.
• Access controls and authentication mechanisms.
• Regular security assessments and vulnerability scanning.
• Incident response procedures to address potential breaches.
• Strict internal policies and training for our employees on data protection.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. International Transfers

As QuantumCyber operates globally and utilizes cloud services, your information may be transferred to, stored, and processed in countries outside of your country of residence, including to servers located in various global data centers. These countries may have data protection laws different from those in your jurisdiction.

When we transfer your personal data internationally, we implement appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws. These safeguards may include:

• Relying on adequacy decisions by the European Commission.
• Using Standard Contractual Clauses (SCCs) approved by regulatory bodies.
• Implementing other legally recognized data transfer mechanisms.

By using our services, you consent to the transfer of your information to countries outside of your country of residence.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site and services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company Name: Changzhou Jingtu International Trade Co., Ltd. (operating as QuantumCyber)
• Business Registration Number: 91320411MADH337131
• Address: Room G2003, Building 3, Hefengyuan, Longye Road, Longhutang Subdistrict, Xinbei District, Changzhou, Jiangsu
• Email: info@quantumcyber.com
• Phone: +1 4586183970